
Moving overseas is an exciting experience, but it's natural to wonder what will happen to your belongings along the way. Your shipment will travel through different stages, from professional packing and transportation to customs clearance and final delivery before it reaches your new home
Moving overseas is an exciting experience, but it's natural to wonder what will happen to your belongings along the way. Your shipment will travel through different stages, from professional packing and transportation to customs clearance and final delivery before it reaches your new home
Why it matters
At My Global Delivery, we understand that you're not just moving boxes. You're moving the things that matter most to you, from family furniture and treasured keepsakes to everyday essentials. That's why we offer Marine Transit Insurance, giving you added protection against unexpected loss or damage while your belongings are in transit.
An international move involves much more than simply transporting your belongings from one country to another. Your shipment will be packed, loaded, transported, cleared through customs, and delivered to your new home, with temporary storage if required.
While every move is carefully managed, unexpected incidents can happen. Marine Transit Insurance gives you added peace of mind by helping protect your belongings throughout the moving process.
Why it matters
At My Global Delivery, we understand that you're not just moving boxes. You're moving the things that matter most to you, from family furniture and treasured keepsakes to everyday essentials. That's why we offer Marine Transit Insurance, giving you added protection against unexpected loss or damage while your belongings are in transit.
An international move involves much more than simply transporting your belongings from one country to another. Your shipment will be packed, loaded, transported, cleared through customs, and delivered to your new home, with temporary storage if required.
While every move is carefully managed, unexpected incidents can happen. Marine Transit Insurance gives you added peace of mind by helping protect your belongings throughout the moving process.
wherever you're moving
No matter where you're moving, whether it's the United Kingdom, Europe, Australia, the United States, Canada, New Zealand, Singapore, or another destination around the world, we're here to help you move with confidence. With the right insurance in place, you can focus on settling into your new home, knowing your belongings have an extra layer of protection throughout their journey.
COVER
Professional export packing
International sea freight
Inland transportation
Fire damage
Theft involving forced entry
Loading and unloading
International air freight
Temporary storage (up to 90 days in approved warehouses)
Water damage from insured events
Collision or impact damage
Claims are generally settled through repair or replacement, subject to policy terms.
What isn't covered
The most common exclusions are listed here. The full list is in the FAQs below.
Owner-packed cartons
Normal wear and tear
Delay or consequential financial loss
Fragile items not professionally packed
Mechanical failure unrelated to transit
Before you ship
Insurance protection relies on professional packing using export-grade materials by approved packers. Owner-packed cartons (PBO) or items listed as Condition Unknown (CU) may receive limited or no cover. Certain mechanical and electrical items may need to be tested before packing.
Standard cover does not automatically include internal mechanical or electrical failure unless caused by an insured transit event. Optional Mechanical & Electrical Cover may be available.
Without optional Pairs & Sets Cover, claims are generally settled only for the individual damaged item. Additional protection may be arranged before shipment.
Every item must appear on the inventory.
The full shipment should be insured.
High-value items must be individually declared.
Receipts or valuations may be required.
Insurance generally includes temporary storage for up to 90 days in approved warehouses as part of your international move.
Before you ship
Insurance protection relies on professional packing using export-grade materials by approved packers. Owner-packed cartons (PBO) or items listed as Condition Unknown (CU) may receive limited or no cover. Certain mechanical and electrical items may need to be tested before packing.
Standard cover does not automatically include internal mechanical or electrical failure unless caused by an insured transit event. Optional Mechanical & Electrical Cover may be available.
Without optional Pairs & Sets Cover, claims are generally settled only for the individual damaged item. Additional protection may be arranged before shipment.
Every item must appear on the inventory.
The full shipment should be insured.
High-value items must be individually declared.
Receipts or valuations may be required.
Insurance generally includes temporary storage for up to 90 days in approved warehouses as part of your international move.
ClaimS

01
Inspect your shipment.

02
Note damage on the delivery paperwork.

03
Keep damaged items and packaging.

04
Take photographs.

05
Notify the delivery agent immediately.

06
Submit your claim within 45 days of delivery.
ClaimS

01
Inspect your shipment.

02
Note damage on the delivery paperwork.

03
Keep damaged items and packaging.

04
Take photographs.

05
Notify the delivery agent immediately.

06
Submit your claim within 45 days of delivery.
CLAIMS SUPPORT
Making a claim can feel overwhelming, especially after an international move. If your shipment has been damaged during transit, our experienced team is here to guide you through the process with clear advice and professional support
We'll explain what information is required, answer your questions, and work with you to help make the claims process as straightforward as possible.
Experienced support throughout the claims process
Clear guidance on the required documentation
Prompt and professional communication
Dedicated Move Managers ready to assist

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If you have any questions or need help submitting a claim, our team is ready to assist.
No, but it is strongly recommended.
Yes, when professionally packed and declared.
Yes, for insured transit damage. Optional Mechanical & Electrical Cover may be available.
Owner-packed cartons may have limited or no cover.
How long is storage covered?
Yes, high-value items should be individually declared.
- Owner-packed cartons
- Unknown condition items
- Normal wear and tear
- Gradual deterioration
- Mechanical failure unrelated to transit
- Fragile items not professionally packed
- Mould or mildew
- Insect or vermin damage
- Inherent defects
- Prohibited or undeclared goods
- Customs confiscation
- Government seizure
- Delay or consequential financial loss
GET STARTED
Moving What Matters Worldwide.
We make it easy, clear, and manageable, from start to finish.
+63 (0)9458721868
M1 Tower Big, 141 H.V. Dela Costa, Salcedo Village Makati City, 1277, Metro Manila, Philippines




Moving What Matters Worldwide.
We make it easy, clear, and manageable, from start to finish.
M1 Tower Big, 141 H.V. Dela Costa, Salcedo Village Makati City, 1277, Metro Manila, Philippines